Naturalist and its related bodies corporate (“we”, “our” and “us”) respects individual privacy and the rights of individuals to control their personal information. We are committed to protecting your personal information. This Privacy Policy sets out our policies and practices regarding the collection, use and disclosure of personal information that you provide to us and which we collect from you. By accessing or otherwise using the website at www.naturalist.co.nz (the “Website”), contacting us by email or telephone or acquiring our products or services provided from time to time (together, the “Service”), or engaging with us in any other way, you agree to the terms and conditions set out in this Privacy Policy and consent to the processing of your personal information in accordance with this Privacy Policy and any other arrangements that apply between us.
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Types of personal information we collect and hold
1.1 The types of personal information that we may collect includes:
(a) Name, address, email address, telephone number and other contact details;
(b) Age and gender;
(c) Current employment status, your occupation and length of employment, level of education, your employment history;
(d) Records of our interactions with you;
(e) Your computer and connection information, statistics on page views, traffic to and from and other standard web log information;
(f) Any other personal information that may be required in order to facilitate your dealings with us;
(g) any other personal information you may volunteer.
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Security
2.1 We will take reasonable technical and organisational precautions to prevent the loss, misuse or unauthorised alteration of your personal information. However, due to the nature of email and the internet, we cannot guarantee the privacy or confidentiality of your personal information. We may store your information in cloud or other types of networked or electronic storage.
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Why we collect, hold, use and disclose your personal information
3.1 We will use and disclose your personal information only for the purpose (the “primary purpose”) for which you provide it to us, which may include:
(a) To provide you with any goods or services that you may request including enabling you to access and use the Services from time to time;
(b) To respond to any query or complaint that you may make or otherwise provide customer support;
(c) For internal administration and operational purposes such as preventing fraud and abuse of our systems and to troubleshoot bugs;
(d) To assist in providing better products and services to you by tailoring the Services to meet your needs;
(e) To consider your employment or contractual engagement application;
(f) To provide you with further information about us or other websites or products or services offered by us or which we consider may be of interest to you;
(g) To carry out marketing, promotional and publicity activities (including direct marketing), market research and surveys;
(h) To keep our Website relevant and of interest to users;
(i) To show you advertising and information that is most relevant to you and your interests;
(j) To assist in arrangements with other organisations (such as loyalty program partners) in relation to a product or service we make available to you;
(k) To allow us to run our business and perform administrative and operational tasks (such as training staff, risk management; developing and marketing products and services, undertaking planning, research and statistical analysis; and systems development and testing, keeping our records up to date, being efficient about how we fulfil our legal and contractual duties);
(l) To comply with legal and regulatory requirements;
(m) To detect any fraud or crime, or money laundering and counter financing of terrorism in connection with any laws, rules or regulations in New Zealand or overseas for analysis in aggregate form (with identifiable characteristics removed so that you will remain anonymous); and
(n) For any other purpose which is stated to you at the time of collection or that you otherwise authorise.
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Who we disclose your personal information to
4.1 We may disclose your personal information to:
(a) Third party contractors engaged to perform functions or provide services relating to the purposes for which we collect personal information. If this is the case, we will take reasonable steps to ensure that they comply with this Privacy Policy;
(b) Third party service providers or affiliates within or outside of New Zealand who work on behalf of or with us to provide some of our administrative and other services, such as processing payments (such as credit card payments). We require such service providers to agree not to use such information except as necessary to provide the services to us;
(c) Professional advisers, dealers and agents; and
(d) Any party to whom our assets or business may be transferred or with whom we are merged.
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Cookies
5.1 While we do not use browsing information to identify you personally, we may use cookies, web beacons, and other tracking technologies to collect certain information about your use of the Website such as the pages you visit, the date and time of your visit, your IP address and your interaction with the Website. A cookie is a small file containing a string of characters that is sent to your computer or mobile device when you visit a website. When you visit the website again, the cookie allows that site to recognise your browser. Cookies may store unique identifiers, user preferences and other information. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features or services may not function properly without cookies.
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Other purposes
6.1 If our intended collection, use or disclosure of your personal information is outside the scope of collection, use or disclosure set out in this Privacy Policy, we will give you the option to opt out and not receive certain products or services or participate in certain interactive areas, or opt in.
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Managing your personal information
7.1 We will take reasonable steps to ensure that any personal information we collect is up-to-date, complete and accurate, and any personal information that we use or disclose is up-to-date, complete, accurate and relevant.
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Complaints about a privacy breach
8.1 You can also contact us if you have any questions or complaints about, or if you wish to restrict or object to how we collect, use, disclose, manage or store your personal information. We will respond to your request, where required by law, within one (1) calendar month from the date your request is received. We will inform you if this timeframe is not achievable and extend this timeframe as permitted by applicable law. We may charge a fee to cover the costs of meeting your request if your request is unfounded or excessive.
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Users outside New Zealand
9.1 Where you are located outside of New Zealand, the information we collect may be processed in and transferred between your location and New Zealand. New Zealand may not have equivalent data protection laws to those in force in your location.
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Changes to our privacy policy
10.1 Any changes to this Privacy Policy will be posted onto the Website. Unless stated otherwise, changes will be effective immediately upon being placed onto the Website. Your continued use of the Website means you agree to be bound by the amended Privacy Policy.